Apple launches fix program for iPhone X units with faulty displays

An Apple Inc. iPhone X smartphone is displayed during the sales launch at a store in New York U.S. on Friday Nov. 3 2017

Users had previously complained that the screens on their phones did not work properly Credit Michael Nagle /2017 Bloomberg Finance LP

You can enter in your device's serial number here to see if your 13-inch MacBook Pro without Touch Bar is eligible or not. The issue has been widely discussed by affected iPhone X users online, who sometimes refer to it as "ghost touch". For example, current Apple product sellers on Amazon will have their listings removed, and they'll be forced to apply to be one of the company's previously-mentioned authorized resellers.

According to the support page, if your iPhone X's display, or part of the display does not respond intermittently to touch, then it could be one of the faulty units.

Though not a widespread problem by any means, some iPhone X users over the past few months have experienced issues with non-responsive and temperamental displays.

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"With Amazon having to remove third-party sellers of the iPhone, prices of these devices could become more coherent both online and offline". Here's what you need to know about getting your screen sorted out free of charge.

When the iPhone X was released a year ago, it ushered in a new look and feel for Apple's handsets.

However, you need to make sure your X is in peak condition before you take it in for fix because Apple won't fix the device unless it is free from other problems such as a smashed screen.

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Meanwhile, Apple has also confirmed that a limited number of 13-inch non TouchBar MacBook Pros that were sold between June 2017 and June 2018 may suffer from data loss or failure. The company will also email customers who have registered their devices with Apple to inform them about the program.

This program covers affected MacBook Pro models for 3 years from the date of purchase.

On Apple's support page for the issue, you can check to see if your model (it needs to be 13-inch, 2017, Two Thunderbolt, 3 ports) qualifies for a free fix. Of course you'll want to run a full back up of all your data first, because you'll get your MacBook back with a blank drive.

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