Your rights to compensation following O2 data outage

Data not working on O2 network this morning

Data not working on O2 network this morning

We apologise for any inconvenience.

"The cause of today's network issue is in certain nodes in the core network resulting in network disturbances for a limited number of customers across the world, including in the United Kingdom", she said. "We fully appreciate it's been a poor experience and we are really sorry".

The outage also has serious implications for places that rely upon the O2 network for real-time informational services, as reported by the Independent.

The company confirmed the network issues on their website, saying: "Our technical teams are investigating reports of issues when using data".

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"Our technical teams will continue to monitor service performance closely over the next few days to ensure we remain stable", a spokesman said.

Tens of millions of smartphone users in Britain lost internet access today after a software glitch brought down O2's data network.

Ericsson's President and Chief Executive Borje Ekholm said: "The faulty software that has caused these issues is being decommissioned and we apologize not only to our customers but also to their customers".

SoftBank and other telecom operators have been using the Ericsson software since nine months.

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O2 and network equipment supplier Ericsson promise data service will be restored by Friday morning. The machines have been covered up until the issue is fixed.

It is unclear whether the O2 outage, said to be the result of a "global software issue", is linked to the problems with Angus Council's parking meters.

Some 25 million people are on the network, and the outage also affects O2 subsidiaries Lycamobile and GiffGaff.

Attacks against mobile devices are growing more widespread and more sophisticated, requiring companies to adopt new tools, strategies, and best practices to safeguard their data assets.

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Ericsson said in a press release that most services had been restored.

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